Some people said that's why they paid thousands of dollars for a Pittsburgh dating service.But some clients told WTAE that the company, Pittsburgh Singles, didn't keep its promises and they feel duped.A Channel 4 Action News investigation discovered civil suits and a host of complaints against the company."It just hasn't been easy.
Kepple said her husband's sudden death left her vulnerable.At 71 years old, she turned to Pittsburgh Singles."They said, 'We've been in business 31 years. The personal matchmaking service has signs around town that read, "Mature Singles." Kepple said the company used high-pressure sales tactics on her.?Kepple: "Whenever they asked for the ,183, and I said to her, 'I'd like some time to think about this."Reporter: "How did they come up with ,183?"Kepple: "Because she asked what I was worth."Kepple is now fighting for a refund.She said she quickly realized the men matched to her did not meet her criteria, and some did not want to deal with Pittsburgh Singles at all."One guy said, 'I don't event want to meet. I quit.' This was the response I got from people," she said.
State records showed Pittsburgh Singles was created this year, but Channel 4's investigation showed the company that owns it has operated several other dating services.Talar Enterprises operated the "Right One" dating service in 2006, then two years later created the name "Two of Us Pittsburgh" and now, most recently, Pittsburgh Singles.Due to the number of unanswered complaints, the company scored an "F" rating with the Better Business Bureau.?Related: Consumer tips for dating services"A company may try to change their name because they're trying to change their past," said the BBB's Warren King.Reporter: "Do you suspect that with Talar Enterprises?"King: "According to their history with the Better Business Bureau, they generate about 70 percent of all the complaints we get on dating services, so that may be something they are doing."Former Pittsburgh Singles client Pradeep Thaman said the company agreed to disclose his disability to prospective dates, but never did.