My Starmate Replay was bricked (Updating Channels 0%)as well in early October.I tried regular customer support and was told sorry, no warranty, can't help.
I tried the corporate number and what a difference.
They told me to order whatever radio I wanted from their website and that they would refund the full purchase price plus waive the activation. Ended up getting a recon'd ST2...told it was a high-output FM xmitter, we'll see.
If it doesn't work as well as the last one, Tech Spt will be getting another call.
Not sure how long the channel update is supposed to take but I gave it 30 minutes this morning on the drive to work and its still stuck on Updating. I tried calling Sirius but they don't open until am, which is another issue. For instance hists 1 was on my channel 1 this morning.
With an update like this they probably should extend their customer service hours. It came up as "call sirius for service" Hit the back arrow and choose a different station manually.
Like channel 2 (hits1)it's because some of the channels have changed. For instance hists 1 was on my channel 1 this morning. When I go to store them, the station is listed with a check mark on the left. When I go to store them, the station is listed with a check mark on the left.
It came up as "call sirius for service" Hit the back arrow and choose a different station manually. When I press idrive to enter, the station disappears. When I press idrive to enter, the station disappears.
Like channel 2 (hits1) My update took about 30 or 45 secs so if you're going on 30 minutes, you'll probably need to call sirius and have them resend a signal to you. If so, do a soft reset by holding both eject and volume buttons in until the i Drive re-boots....about 30 seconds. Push the controller again, and I get a message with my ESN and the number to call Sirius. Push the controller again, and I get a message with my ESN and the number to call Sirius. All the stations had the correct numbers in about 45 seconds, just my preset screen is blank, no stations can be added in, and if I click in the i Drive controller as if I was selecting a station, it will give me my ESN and the number to call Sirius. Called BMW customer service and they referred me to Sirius.
I think before you call them, you'll need to have the ESN number to your radio or whatever that number is called and have your car parked outside where it'll be able to get a signal from the satellite. Tried the reboot a few times when I reached my destination and still nothing in the preset screen. i got the new stations, but can't store the presets.
GL.'08 Montego Blue 335i, auto, grey leather, aluminum trim, 50% ceramic Llumar tint on all windows except windshield - all options except active steering, active cruise control, and HD radio '01 Lexus IS300 - gone but not forgotten Mine won't update it at all...
when i go to view "all channels" it still displays the old lineup, but when i click the channels it plays the new ones.... edit: do i need to call sirius to have them send an update?