While customers on other carriers, and Apple store visitors could pre-order their i Phone 6’s from 3am Eastern (12am Pacific), T-Mobile customers have been forced to wait.
Not exactly fun for those staying up until 3 to get their orders in promptly.
As I mentioned in the title, it’s not been a trouble-free launch for T-Mobile.Several folks we chatted with on Twitter ended up just ordering the T-Mobile compatible model through the Apple store, instead of waiting until T-Mo finally pushed the button.Others noted that, once pre-orders did go live, it took more than a couple of attempts to get the order through.In some cases, they couldn’t get it through at all and ended up calling customer care. Although i Phone launches aren’t the be-all and end-all of life, it’s still sad to see T-Mo failing to get their systems running smoothly and prepared for the launch.What’s more, if you went to choose your options through the My T-Mobile app, you might notice this device instead of the i Phone: That – for those of you unsure – is not an i Phone 6 in gold. Having pre-orders not go live when they were supposed to, and then failing for many people doesn’t inspire those customers to come back next year for the i Phone 6s (or whatever it’s called).
Granted, a new i Phone launch is always going to put a strain on back-end servers etc.But, at least make the pre-order live at Pacific like you said it would be.I hate to think how many people stayed up late specially, only to be disappointed.Let us know how you get on with your pre-orders and – of course – which model you ordered.With direct claim settlements, compensation for expenses before and after hospitalization, a cover of up to Rs.1 Cr, and assured renewal for life, you can face every challenge that life throws at you.