Website terms and conditions The website terms and conditions clearly state the following: Providing incorrect data during registration process or any other stage will result in immediate closure of account and ALL bets will be voided.It is an offence to participate in gambling activities if player is under 18 years of age.Cozy Games is entitled to verify a player’s age during registration and at any other point.As part of this verification process, Cozy games may request several supporting documents for Age and address verification.Any account that cannot be verified within 72 hours will be frozen.
If during age verification the customer is shown to be underage, then Cozy games will return to the customer any money paid in respect of the use of the gambling facilities, but no winnings shall be paid. Deposit phase During the deposit phase, our ‘payment gateway’ provider also verify several aspects such as : Age to ensure 18+ Player geographical location 7995 coding so issuing banks may identify and reject the payment based their gambling policy D.Payout phase During the payout phase, player MUST submit documentation to verify Age and Address.No payouts are processed unless we have the documentation, including a photo id on file.Any players who do not submit satisfactory documents will have their payouts frozen.Subsequently the account will also be frozen pending verification. Third party verification partner Cozy games uses GB group PLC for address and age verification. Enabling of filters to restrict site access Cozy Games websites contains sitemaps, Metatags and keywords related to gambling such as gambling, bingo, slots etc, to enable filtering software to recognize Cozy games sites as gambling website in order to restrict access to relevant pages of the sites. reserves the right to decline the acceptance of an account registration at any time at its sole discretion.If an account is closed, we will honour all contractual obligations and all unused balances will be refunded to account holders, subject to the meeting with terms and conditions of withdrawal policy and Management's obligations under the Gaming Supervision Commission's directives.